Call Centre Admin Assistant Required (Grade 12)
Admin Assistant- Collections Call Centre – Night
Midrand Support Centre
MAIN PURPOSE OF THE JOB
- Create an additional level in the night structure to focus on team administration in day-to-day tasks.
- The new position created within the hierarchy will report to the Senior Operational Night Manager
MINIMUM EDUCATION
Grade 12
MINIMUM EXPERIENCE
1 year working experience in Admin
CRITICAL COMPETENCIES
- Proficiency in English
- Ability to Multitask
- Problem solving skills
- Conflict Handling and Negotiation skills
- Verbal and written communication skills
- Listening skills
- Client Centricity
- Accurate Data capturing skills
- Outlook, Excel, Word and PowerPoint skills
- Attention to detail
- EQ – interpersonal skills
ADDITIONAL COMPETENCIES
Knowledge of internal African Bank policies and procedures
Behavioural Attributes
- Reliability/Steadiness
- Stress tolerance
- Action Orientation
- Quality Orientation
“Kindly consider your application as unsuccessful should you not be contacted within a period of three weeks”
HR Contact Person:
Patricia Hoboshe
Closing Date: 03 February 2012