What you’ll give our customers
Your role will be to give them a unique experience by providing customer service through timeous and accurate processing of their financial transactions You will also ensure that all their banking needs are met quickly and efficiently with a friendly smile to ensure that there is minimal disruption to their day.
What you’ll get in return
Help our customers get the best that Absa has to offer, and you’ll get the same in return. We’re not just talking about valuable benefits like medical aid, pension fund, preferential banking rates, funeral cover and well -being program. You’ll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.
What you’ll need
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
- Matric with Accounting or Math’s is essential
- Clear criminal record to two years’ experience as a cashier in a retail environment
- Prior knowledge of banking products and services would be beneficial experience of customer service with the interpersonal skills and initiative to quickly resolve any customer issues that come up
Ready to apply?
There are four stages in our application process:
1.Application: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it’s a good idea to have this ready.
2.Online Assessments: We’ll then ask you to complete online assessments if you have passed our minimum screening criteria. You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
3.Interview: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
4.Outcome: Following your interview we’ll be in touch within five working days to advise you of the outcome.
How to apply
If you have not received a response to your application in 15 days please consider your application unsuccessful.