Location: Randburg, Gauteng
Minimum requirements include:
Matric Credit and criminal record must be clear
- Excellent communication skills
- Home loans expereince
- Good computer skills
- Handling enquiries and complaints from customers concerning a broad range of complex products.
- Provide value added service offerings during calls.
- Identifying customer needs and providing information on a broad range of the Group’s products and services.
- Ensure high standards of product knowledge and adherence to protocols to ensure that customers receive accurate and consistent information.
- Consistent delivery of customer service with each customer interaction.
- Understand own key performance indicators and understand how to track and improve own performance with Personal Development Plans.
- To be flexible in terms of working hours. Working hours will be 176 hours per four week cycle from Monday to Sunday.
How to Apply
Please Apply Online