Location: Randburg, Gauteng

Minimum requirements include:
Matric  Credit and criminal record must be clear

Duties include:

  • Excellent communication skills
  • Home loans expereince
  • Good computer skills
  1. Handling enquiries and complaints from customers concerning a broad range of complex products.
  2. Provide value added service offerings during calls.
  3. Identifying customer needs and providing information on a broad range of the Group’s products and services.
  4. Ensure high standards of product knowledge and adherence to protocols to ensure that customers receive accurate and consistent information.
  5. Consistent delivery of customer service with each customer interaction.
  6. Understand own key performance indicators and understand how to track and improve own performance with Personal Development Plans.
  7. To be flexible in terms of working hours.  Working hours will be 176 hours per four week cycle from Monday to Sunday.

How to Apply

Please Apply Online