Closing Date: 24 June 2014

Location: Sandton

Qualification

  •  IT related diploma / degree

Responsibilities

  • Provide input as required to Team Leaders and Management on optimizing internal processes and SLA’s
  • Ensure client satisfaction with the service delivery levels provided by the service providers

Competencies

  •  Ability to do Trend Analysis
  •  Trouble shooting, fault diagnosis and Root Cause Analysis
  •  Analytical and logical thinker
  •  Excellent verbal and written communication
  •  Ability to deal with difficult clients

How to Apply

Apply for the Discovery Service Desk Administrator Internship Opportunity

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