Location: Cape Town

Purpose of the role

To assist with planning, implementing, forecasting and controlling of the product line sales, OTB and margins that comply with relevant financial, marketing and customer service objectives of the business.


  • Responsible for managing key financial metrics i.e. Sales (Intake & Net Sales Value), Receipts, Inventory Efficiency (Stock Turn & Stock Sell Through), Stock Health, COS% / Gross Margin, Unreserved, Substitutions, Returns, Out of Stock Cancels as well as Average Item Value

Planning & Forecasting

  • Manage overall sales plans in line with marketing plan for the year
  • Ensure the effective usage of DirectTech application
  • Manage sales forecasts by category based on Business Plan to reflect trend direction and trading opportunities
  • Ensure range is balanced & supports growth of the business
  • Effectively plan & forecast for clearance activity
  • Margin Management: Manage inbound GM% to achieve set targets (by BU by Material)

Stock Management

  • Effective management of OTB
  • Ensure quick reaction to changes in trading patterns and proactively recommends changes to future OTB
  • Identify reasons for poor performance areas and demonstrate timely and appropriate response
  • Develop and manage an effective clearance & liquidation strategy
  • Critical Path Management: Drive the timely receipt of product into the warehouse
  • Drive optimised stock efficiency
  • Manage cancellations and substitutions in line with targets
  • Utilise DirectTech to support the timely identification & strategy development around of good & bad sellers.

Trader Mentality

  • Allocation of Sales & OTB – Proactively reforecast Sales & OTB in response to trading trends
  • Active Trading – Drive the effective & appropriate usage of Tele Commissions (up & down) to manipulate sales
  • Risk Appetite – Ensure appropriate OTB & sales are allocated to test new categories and identify and respond effectively to business opportunities and threats
  • Customer Experience – Ensure offers are developed that resonate with the customer (i.e. not overly complex) and that offers are aligned to international best practise & support business growth
  • Support creative to ensure the effective communication / execution
  • Competitive Landscape – Displays sound understanding of target market and keep up to date on competitor developments whilst remaining abreast of local & international retail developments

System, Process & Analytics

  • Ensure effective analytical use of Data Warehouse Cube and partner with BI & other areas to ensure data is identified and made easily available to user via the cubes
  • Deliver timely & effective analysis & reporting (ad hoc & periodic) to all relevant stakeholders and drive a culture of excellence with regards to data integrity
  • Supporting business strategy and identify opportunities to enhance current systems to effectively support the business strategy
  • Keep abreast of international & local developments & feedback to business on development opportunities
  • Champion Merchandise interests wrt system developments and enhancements
  • Drive efficiencies and identify & drive the implementation of time / cost saving system enhancements whilst improving the customer experience
  • Maintain efficient & effective processe and identify opportunities to improve cost / time efficiencies, develop processes that support business strategy and artner across the business to ensure the effective development & deployment process enhancements / introduction
  • Champion Merchandise interests when collaborating on business process developments

Teamwork & Employee Engagement

  • Lead by example and be a credible leader, follow through on commitments, strives to do the right thing when making business decisions and sets strong ethical standards
  • Create and maintain an environment of openness, fairness and integrity between team members
  • Promote and develop effective working relationships with internal partners and consider other areas needs when setting business priorities




  • Grade 12 (Matric) Certificate
  • Marketing Diploma (IMM) or Commercial/Retail Qualification

Experience & Skills

  • A minimum of 1 – 2 years experience in a Merchandising planning department
  • Must be computer literate with Excel, MS Word and PowerPoint

Attributes & Behaviours

  • Excellent planning and coordinating ability with strong analytical skills
  • Ability to work well under pressure and meet strict deadlines
  • Must show level of assertiveness
  • Must be performance driven and results focused
  • Ability to make insightful business decision and recommendations
  • Achievement orientated, coupled with an adaptable, innovative and creative approach
  • Excellent interpersonal & problem solving skills with specific attention to detail
  • Strong verbal, written and presentation skills
  • High energy levels to work in a challenging environment

How to Apply

Apply Online