Location:  Gauteng
Closing Date: 14 March 2013

McCarthy Toyota is a full service Toyota New and Automark Approved Used Vehicle franchise; focused on exceptional customer service, expert advice and a sales team that delivers on client expectations. With 20 dealerships in Gauteng, KZN and Western Cape and with capacity to deliver nationwide, we strive to be South Africa’s motor vehicle dealership of choice. In a very competitive sales environment we believe that our staff make it possible for us live up to our promise that “Our People Deliver”.

Qualification:

  • Appropriate Marketing Degree or Diploma
  • Valid Driver’s Licence

Key Performance Areas for a McCarthy Toyota Digital Sales Agent

Sales Activities:          

  • Respond to Digital Enquiries promptly and efficiently
  • Converting Digital Leads into Sales
  • Ensure a thorough understanding, and use of, technology provided
  • Invite all customers to make use of the Virtual Showroom
  • Prospect and retain customers through digital platforms provided

Customer Care

  • Ensure customer has been introduced to the Brand correctly through key channels
  • Ensure customer has been introduced to all accessories and services
  • Ensure correct handover procedure after the vehicle is correctly prepared
  • Explain all aspects of the vehicle at delivery
  • Ensure customer is totally satisfied with the vehicle and explain service and warranty requirements

Key Performance Areas

  • Strong administration skills needed
  • Complete all documentation in full according to company procedures
  • Hand trade-in papers and vehicle to Used Vehicle Manager personally
  • Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle

Product, business and selling skills knowledge

  • Keep abreast of all motor industry trends by reading and self-study
  • Understanding of digital trends
  • Attend all sales meetings and product/business updates
  • Maintain a professional appearance and behaviour at all times and know all products available including supplementary items

How to Apply

Email your CV to [email protected]. Please quote advert reference number in application : TUP004A

Enquiries can be directed to Lee-Ann Boyce on (011) 706-9261.

* If you have had no response within 6 weeks please consider your application

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