Closing Date: 16 November 2014
Location: Cape Town, Johannesburg

Content

Commencing in February 2015 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.

Graduate positions are available in the following departments:       

  • Customer and Sales Support
  • Education
  • Internal IT
  • Office Management

Internal IT (JHB and CT)

Internal IT is all about servicing internal customers – so you will learn all about how to deal with different challenges and manage a complex internal IT system in the workplace to get you ready for what is out there in the world.  You will be working with a local team within the SA business, but also have exposure to being part of a global team that has the challenges of managing an internal IT structure that is spread around the globe; giving you the opportunity to understand modern technology and communication techniques in solving problems on the ground and remotely.

Skills you will acquire:

  • Desktop computing and Desktop Support case management
  • Vendor and software supplier vendor management
  • Professional relationship building skills
  • You will get exposure to many different systems and technologies, including but not limited to e.g. Local Server, Network and Database applications; Asterisk based PBX; Networked Printers ; AD Group Policies, Scripts and administration; Network File Shares; Exchange & Outlook;  Network connectivity and troubleshooting (basic understanding of routing, DHCP and DNS); Network cabling and tracing; Telecommunications including IP Phones;  VPN connections including security components;  Virtualisation; WAP & Firewall administration; Product & systems knowledge (SCCM, SCOM, Skype & Apple TV); WAN & LAN concepts and technology

 

Essential Qualification/s:

The successful graduates must have completed the following in the last 2 years:

  • Diploma/ degree in either Degree or diploma in IT
  • IT related certification / course (beneficial but not essential)

Customer and Sales Support (x3 JHB)

As a Customer and Sales Support  Graduate, you will have the opportunity to fast track your career by spending 12 months with some of South Africa’s most highly skilled and reputable sales professionals.  You will be mandated to supporting the high performance sales and customer teams with reliable and accurate revenue trends, customer and partner opportunity data, market segment and vertical performance data as well as contribute your ideas for innovative and leading corporate branding campaigns and events

Skills you will acquire:

  • Ability to identify trends and challenges through quality data
  • Understanding a sales cycle and how to walk through an opportunity from first contact through to being a customer
  • Insight into the cloud market and the key levers and drivers a successful cloud business uses to measure itself
  • Manage and meet deadlines
  • Engage with sales leaders and understand their priorities
  • Ability to prioritise tasks in the correct order and handle situations under pressure
  • Engaging with external parties
  • Becoming proficient in dealing with customer queries and assistance
  • Excellent administrative skills
  • Ability to take initiative
  • Insight into the cloud market and the key levers and drivers a successful cloud business uses to measure itself

Essential Qualification/s:

The successful graduates must have completed the following in the last 2 years:

  • Diploma/ degree in either BCom, BA; Business Administration Diploma, Management & Marketing

Office Management (JHB only)

Mimecast prides itself on the highest levels of customer service both externally and to our internal community.   Our Office and Facilities Management Team is at the heart of the business leading the way in what great customer service looks like.  This is a busy and varied position that encourages interaction with all areas of the business and consequently requires a self-motivated individual who likes to get involved.

Skills you will acquire:

  • Being part of a fast paced, high performance corporate
  • Efficiency and urgency to complete tasks
  • Exceptional organizational and administrative skills
  • Ability to take initiative
  • Excellent Customer Centric skills

Essential Qualification/s:

The successful graduates must have completed the following in the last 2 years:

  • Diploma/ degree in either  Office Administration Diploma; Office Management Diploma; Business Management Diploma

Education (JHB only)

Mimecast prides itself on the highest levels of customer service both externally and to our internal community.  Our Education Team is at the heart of providing external customers with a well-informed education program around our products.  This position will encourage interaction with customers and will require an individual who likes to get involved and has a true passion for education.

Skills you will acquire:

  • Excellent administrative skills
  • Exceptional organisational skills
  • The fundamentals and solid grounding in the world of corporate training

Essential Qualification/s:

The successful graduates must have completed the following in the last 2 years:

  • Diploma/ degree in either Bachelor of Education (teaching degree) or /and Bachelor of Arts Degree, specializing in Communication

 How To Apply