Closing Date: 16 April 2015

Qualification

The successful candidate must have completed the following in the last 2 years:

Customer and Sales Support Graduate

  • BCom
  • BA
  • Business Administration Diploma, Management & Marketing

Brief Role Description:

As a member in our Go To Market Support Desk, you will be part of a fast-paced, customer centric, sales orientated environment, providing efficient skills in 3 core fundamental areas, that of sales, customer experience and channel/partner management through the form of an internal call center. However while most of the responsibilities will be completed via phone and email, there will opportunities to attend meetings, events and other external activities from time to time.

This person will be responsible for providing sales and administrative support to the sales, CX and partner teams. Telephonic small business sales, upgrades and all general small business customer support. The candidate will be a point of contact for inbound queries and assist with the management of our CRM systems and internal SharePoint system as well as the partner portal. Other roles will include data assessment and validation as well as report keeping and collaboration.

Education Graduate

  • Bachelor of Education (teaching degree) or /and Bachelor of Arts Degree, specializing in Communication

Brief Role Description:

Mimecast prides itself on the highest levels of customer service both externally and to our internal community. Our Education Team is at the heart of providing external customers with a well-informed education program around our products. This position will encourage interaction with customers and will require an individual who likes to get involved and has a true passion for education.

How to Apply

If you are interested in applying, please Download the Application form

Only completed applications submitted to the ********** will be considered. A completed application must include: CV; completed application form; ID, Qualifications and Academic Transcripts.  Once completed please send all documents through to: **********.

Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Complete and eligible applications must be received prior to 16 April 2015.

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