Closing Date: 30 November 2012

The Mimecast Graduate Programme

Commencing in February 2013 and extending 10 months the Mimecast Graduate Program aims to provide young and talented IT graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.

 During the course of the 10 month programme you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community. You will then continue on to four 2 month rotations within our Sales, Internal IT and Service Delivery departments and conclude with a month of certification, assessment and evaluation.

The rotations are designed to ensure that graduates gain a wide range of on the job experience and aid you realise your true passion and potential within IT at Mimecast so that you make an informed and considered decision for your future career development goals.

 For individuals that excel at the programme and embrace the Mimecast way and culture the programme may just be the start of a long and rewarding career at Mimecast and the world of information banking. Should graduates complete the programme and not be successful in securing employment in your chosen specialization within Mimecast we will be able to refer you to a number of our reseller partners and alliances, provided you have scored well in your assessments throughout the program.

 These are just some of the skills you will gain during the four rotations:

 Connects Engineer:

  • SMTP fundamentals
  •  DNS fundamentals
  • Customer expectation management
  • Time management
  • Project management

Customer Support Engineer:

  • Introduction SMTP, DNS, IMAP and POP3
  • Current email and information security threats and defences
  • Advanced email and information archiving techniques
  • Centralised Corporate ID management and compliance (i.e email stationary – disclaimers & signature blocks, DLP, policies and acceptable use tracking and monitoring)

Internal IT:

Case Management/Change Management/Incident Reporting

  • Providing 1st – 3rd line Internal IT support across organization
  • Deployment of desktops using imaging technology
  • Solving Server, Network and Database issues
  • Maintain IT Inventory and Asset registry
  • Administration of Asterisk based PBX

Sales Training:

Introduction to solution consulting with a focus on adding value to customers and re-sellers

  • End to end sales cycle training
  • Presentation & negotiation skills training
  • Sales pipeline management and forecasting techniques

Essential Qualification/s:

The successful candidate must have completed the following in the last 2 years: 

  • ICT diploma/ degree

Essential Personal Characteristics:

  • Ambitious;
  • Tenacious;
  • Energetic;
  • Goal and solutions orientated;
  • Passionate about Technology;
  • Passionate about learning and self-development;
  • Resilient;
  • Adaptable and flexible;
  • Well spoken;
  • Professional and presentable.

How to Apply

Graduates wishing to apply are invited to forward their CV and completed application form to [email protected]. Please note that only candidates with the required qualification/s should apply. Graduates over the age of 25 years and/or graduates who have not completed their IT degree or diploma in the last 2 years will not be eligible for the programme. Complete and eligible applications must be received prior to 30 November 2012.

Essential Qualification/s:

The successful candidate must have completed the following in the last 2 years:

  • ICT diploma/ degree

Essential Personal Characteristics:

  • Ambitious;
  • Tenacious;
  • Energetic;
  • Goal and solutions orientated;
  • Passionate about Technology;
  • Passionate about learning and self-development;
  • Resilient;
  • Adaptable and flexible;
  • Well spoken;
  • Professional and presentable.