Closing Date: 23rd April 2013

Job Purpose:

To provide client service by attending to teller related transactions, client queries, banking requirements and refer cross sell opportunities, mitigate risk and contribute to branch objectives.

Essential Qualifications:

  • Grade 12

Preferred Qualifications:

  • Business Relevant Certificate or Diploma

Job Related Experience:

  • Answering customer questions
  • Changing behaviour to meet the demands of changes at work
  • Interacting with diverse people
  • Preferable 6 – 12 months client service experience in a financial industry
  • Interacting with external customers
  • Managing customer expectations
  • Performing teller transactions

Technical Competencies:

  • Customer service principles
  • Nedbank vision and strategy
  • Nedbank culture – basic
  • Nedbank policies and procedures
  • Governance, Risk and Controls
  • Relevant product knowledge

Behavioural Competencies:

  • Applied Learning
  • Communication
  • Building Customer Loyalty
  • Quality Orientation
  • Managing work (including time management)
  • Contributing to Team Success
  • Stress Tolerance

How to Apply:

Apply Online (Location: Capricorn Park (Southern Suburbs)-Western Cape,)

Apply Online (Grassy Park (Southern Suburbs)-Western Cape)