Location: Randburg

Requirements

  •  Matric certificate (mandatory)
  •  Computer literacy (MS Office)
  •  SAP CRM experience (advantageous)

Responsibilities

  •  Responsible for executing the concept of “today’s volume today”
  •  Responsible for the completion of all documented basic call handling processes
  •  Attempt to retain customers that indicate an intention to start using competitor brands; utilise escalation if necessary
  • Accountable for keeping customers up to date and owning resolution of issues within the limits of the systems and tools provided
  •  Attend to customer’s credit query regarding balance enquiries or statement requests or log the call and transfer to relevant credit (specialist) function

Competencies

  •  Ability to work in a team
  •  Willingness to work during weekends.
  •  Persuasiveness and selling ability.
  •  Strong achievement orientation
  •  Punctual and good time-keeping

How to Apply

Apply for the SABMiller Customer Relationship Representative Learnership Opportunity

There seems to be a problem with this link on the SAB Miller website, please be patient and keep trying

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